Customer Experience & Digital Marketing
Business Strategy
We allow you to understand your customers in more depth. We set up conversion, retention and feedback loops.
We build you humans centered tools to anchor your systems around:
- Current State Challenges
- Future Vision
- Service Blueprint
- Minimal Viable Experience to build your first IT change
- Fast Feedback Loops
Customer Experience
We create holistic end to end experiences for your customers. Leveraging data and behavior trends, we can identify signals for customer churn, as well as feedback and sentiment analysis across all customer channels (web surveys, chatbots, call centers etc.). This allows you to keep track of all different types of your customers and customize your offering to best meet their needs.
How We’re Different
We prioritize IT strategy based on meeting the most pressing customer and employee needs. We balance this with viability and feasibility to prioritize roadmap initiatives that incrementally improve their experience towards your company’s new future vision.
Digital Marketing
Getting lots of website traffic but not many conversions? Want to build brand awareness and grow your business organically? Or drive more qualified leads to your website?
Stay in touch with your customers. Build and engage your base.
We also offer the following Digital Marketing Services:
- SEO Optimization
- Conversion Rate Optimization
- Social Media Marketing
- Google Advertising
- Email Marketing
%
Client Satisfaction
Teams Impacted
SLA Contracts
Time Saved for Clients
KATIE POTTER
Founder
GENE HEW
Business Analyst & Developer
DAVID LANDAU
Business Strategist & Sales
ZACH DRAPER
Sales
HAZIQ NORDIN
AWS Engineering Consultant
LAUREN HOLMAN
Marketing & Accounts
Book a Call With Our Team
KATIE POTTER
Founder
GENE HEW
Business Analyst & Developer
DAVID LANDAU
Business Strategist & Sales
ZACH DRAPER
Sales
HAZIQ NORDIN
AWS Engineering Consultant
LAUREN HOLMAN
Marketing & Accounts
Book a Call With Our Team
hello@propel-flow.com
phone
+1 (541) 288-4132